Mission
“To provide adequate, reliable, safe, accessible and affordable water and sanitation services in a sustainable manner through technology and innovation to the satisfaction of our customers and other stakeholders.”
Vision
Our vision is: “To be a Model Water and Sanitation Services provider in East Africa”
Core Values
(I)Customer- Focus
(ii) Integrity
(iii) Teamwork
(iv) Innovation and Creativity
(v) Sustainability